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Specified Commercial Transaction Law

Business name Luchy
Operation manager Yusuke Okamoto
location 1-17-41-103 Iki, Tama-ku, Kawasaki City, Kanagawa Prefecture
email address
Selling price The amount displayed on the product page (tax included)
Shipping costs etc.

Free shipping for orders over 10,000 yen
For orders under 10,000 yen, shipping fee is 1,000 yen.

Payment method

Various credit cards/Google Pay/Apple Pay/paidy deferred payment convenience store payment/PayPay/LINE PAY (some in preparation)

Payment period

・Credit card: When billed by your credit card company
Google Pay/Apple Pay: At the time of billing from each credit company registered for each account

・Paidy ( convenience store payment ): Payment for one month is billed in the following month.

Delivery period of products etc. ・If shipping from overseas, it will take at least 8 days from the date of order, on average 10 to 14 days, and during busy periods it may take up to 21 days.
・For domestic shipping: We will ship within 2 business days at the earliest. It will take 3 to 5 days to arrive. (Excluding Hokkaido, Okinawa, and remote islands)
Possibility and conditions for returns If you would like to return or exchange an item, please contact us in advance by email or phone.
We cannot accept returns or exchanges in the following cases.
・Products whose tags have been removed ・Some paint has peeled off on some decorative items ・Products that have been delivered for more than 7 days ・Products whose tags have been lost ・Products that have been used even once Products/Made-to-order products (made-to-order products)
・Project limited items (specially limited items with a particularly short sales period)
・If damage or staining occurs due to customer negligence (including packaging and accessories)
・Sale items ・Returns due to customer's convenience (wrong image, wrong size, wrong order, etc.)
・Other items that clearly show signs of use (e.g. perfume/cigarette smell, cosmetics attached, product damage, stains, etc.)
*Also, please note that we cannot accept returns due to customer reasons such as the product being different from the image or the size not matching.
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